Your privacy and service terms for Local Pest Experts
Last Updated: October 5, 2025
Personal Information: When you contact us for pest control services, we may collect your name, phone number, email address, and property address.
Service Information: Details about your pest control needs, service history, treatment preferences, and property characteristics.
Automatic Information: IP address, browser type, device information, and website usage data through cookies and analytics.
• Provide pest control services and customer support
• Schedule appointments and send service reminders
• Improve our services and website functionality
• Send important updates about your service
• Comply with legal obligations and safety requirements
We do not sell, trade, or rent your personal information to third parties. We may share information only in these limited circumstances:
• Service Providers: Licensed contractors and suppliers necessary for pest control services
• Legal Requirements: When required by law or to protect safety
• Business Transfer: In the event of a business sale or merger
We implement appropriate security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no internet transmission is completely secure, and we cannot guarantee absolute security.
• Request access to your personal information
• Request correction of inaccurate information
• Request deletion of your information (subject to legal requirements)
• Opt-out of marketing communications
• File a complaint with regulatory authorities
Local Pest Experts provides professional pest control services including:
• Emergency and scheduled pest control treatments
• Ant, cockroach, termite, spider, and rodent control
• Property inspection and pest prevention consultation
• Follow-up treatments and maintenance services
By requesting our services, you agree to:
• Provide accurate information about your pest control needs
• Allow reasonable access to your property for treatment
• Follow all safety instructions and recommendations
• Pay for services according to the agreed pricing
Service Effectiveness: Pest control results may vary based on infestation severity, property conditions, and environmental factors. We guarantee professional service using EPA-approved methods.
Property Safety: While we use family and pet-safe treatments, customers must follow all provided safety instructions.
Liability: Our liability is limited to the cost of services provided. We are not responsible for pre-existing property damage.
• Payment is due upon completion of service
• Emergency services may require upfront payment
• Late payment fees may apply to overdue accounts
• Returned check fees: $35
Service appointments can be cancelled or rescheduled with at least 24 hours notice. Same-day cancellations may incur a service fee. Emergency services cannot be cancelled once technicians are dispatched.
These terms are governed by the laws of the United States and the state where services are provided. Any disputes will be resolved through binding arbitration.
Contact us anytime with questions about your privacy or service terms.
Local Pest Experts
4375 Keith St. #1018
Cleveland, TN 37312
United States